Cancellation Policy

At www.sasaeyewear.com, we strive to assist our customers as much as possible, and we have a liberal cancellation policy in place. Here are the details of our policy:

General Cancellation Guidelines

  • Cancellation Timeframe: Cancellations will be considered only if the request is made within 1 hour of placing an order.
  • Order Processing: If the cancellation request is made after the order has been communicated to our operational team and the assignment process has been initiated, the cancellation request will not be entertained.
  • Refunds: Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy, which is informed and declared from time to time.

Specific Cancellation Conditions

  • Same Day Delivery Orders: There is no cancellation for orders placed under the Same Day Delivery category.
  • Special Discounts and Offers: Cancellations are not entertained for products obtained on special discounts and offers during occasions such as New Year, Pongal, Diwali, Independence Day, Foundation Day, etc. These are limited occasion offers and thus cannot be canceled.

Important Notes

  • Initiating a Cancellation: To initiate a cancellation, please contact our customer service team immediately with your order details.
  • Processing Refunds: If your cancellation request meets the conditions mentioned above, we will process the refund as per our refund policy. The refund will be credited to your original payment method within a specified period.

Contact Us

For any further assistance or inquiries regarding our cancellation policy, please feel free to contact us:

  • Phone: +91 9029833880
  • Email: admin@sasaeyewear.com

We value your understanding and cooperation. Thank you for shopping with www.sasaeyewear.com.